Certomo Privacy Policy
Last Modified: January 20, 2025
Certomo, together with its affiliates, is committed to safeguarding your privacy. This Privacy Policy governs the collection, receipt, use, storage, sharing, transfer, and processing of your Business Data when you interact with Certomo via our websites, services, or other channels, including through direct communications or the submission of information. This policy further outlines your rights in respect of your Business Data, including the rights to access, correct, and update such data. Should you disagree with the terms of this Privacy Policy, we request that you refrain from using our websites, services provided by Certomo, or any related communication channels.
Certomo’s services are exclusively designed for business and corporate users. If you are a private individual seeking to use Certomo, please be advised that you are in the wrong place, as our platform is not intended for personal or private use. Users will not be asked to enter any private information, such as names, addresses, or other personal details, into the system. Any attempt to input such data is discouraged and may result in restricted access to our services.
Customers may collect and manage Business Data whilst using the services provided by Certomo. Certomo processes such data as a processor, acting under the instruction of our customers, who assume the role of data controllers. Customers are responsible for ensuring compliance with all applicable laws and regulations, including providing requisite notices, disclosures, and obtaining necessary consents prior to collecting Business Data through the services provided by Certomo. Unless otherwise instructed by the customer, Certomo deletes all collected data as soon as possible to ensure data minimization and enhance privacy protections.
This Privacy Policy is subject to periodic review to ensure ongoing compliance with evolving privacy laws and changes to our services. Any material amendments will be communicated either by email or through a prominent notice on our websites. Terms not defined herein will bear the meaning ascribed to them in the Certomo Customer Terms of Service. For the purposes of this Privacy Policy, “Business Data” refers to any information related to an identified or identifiable business entity that is afforded similar protection to personal data or personally identifiable information under applicable Data Protection Laws, as defined in the Certomo Data Processing Agreement.
Customers may collect and manage Business Data whilst using the services provided by Certomo. Certomo processes such data as a processor, acting under the instruction of our customers, who assume the role of data controllers. Customers are responsible for ensuring compliance with all applicable laws and regulations, including providing requisite notices, disclosures, and obtaining necessary consents prior to collecting Business Data through the services provided by Certomo.
This Privacy Policy is subject to periodic review to ensure ongoing compliance with evolving privacy laws and changes to our services. Any material amendments will be communicated either by email or through a prominent notice on our websites. Terms not defined herein will bear the meaning ascribed to them in the Certomo Customer Terms of Service. For the purposes of this Privacy Policy, “Personal and Business Data” refers to any information related to an identified or identifiable individual or business entity that is afforded similar protection to personal data or personally identifiable information under applicable Data Protection Laws, as defined in the Certomo Data Processing Agreement.
Information We Collect
Information You Provide
When interacting with Certomo through websites, services, or support channels, you may provide Business Data, such as your company name, job title, and business contact details. Account creation requires login credentials, preferences, and user information. For paid services, Certomo collects billing information but does not store sensitive payment data, which is processed securely by third-party providers. Customer testimonials that include business-related data are posted with your consent.
Automatically Collected Information
When you visit Certomo websites or use services, we automatically collect information such as IP addresses, browser types, operating systems, access times, and pages viewed. This helps us monitor performance and resolve technical issues. We also gather usage data to understand interactions with our services and refine our offerings based on actual usage patterns. Certomo may also receive additional data from business partners, including lead generation or co-marketing efforts.
Information Processed on Behalf of Customers
Certomo’s subscription services allow customers to create and share business-related financial data. While Certomo stores this data temporarily , we act as a processor, following the instructions of our customers. Customers control the content collected using the service and are responsible for complying with applicable data protection regulations.
GDPR Compliance and Data Transfers
Legal Basis for Processing
Certomo processes your Business Data based on legitimate interests, your consent, or our contractual obligations. You have the right to know the specific legal basis for processing when your data is collected, especially for financial data or sensitive information.
Data Transfers Outside the EEA
Certomo may transfer Personal Data outside the EEA or UK for cloud storage or processing. These transfers comply with GDPR through EU-approved safeguards, such as standard contractual clauses or by ensuring the receiving country meets the European Commission’s adequacy standards.
Data Retention and Deletion
Your data is retained only as long as necessary for the purposes outlined in this policy, including legal or reporting obligations. Once no longer needed, your data will be securely deleted or anonymized. If you wish to request early deletion, please contact privacy@certomo.com. Unless otherwise instructed by the customer, Certomo deletes all collected data as soon as possible to ensure compliance with data minimization principles.
How We Use Your Information
Providing and Personalizing Services
Certomo uses your information to provide and personalize products and services, including sending newsletters, managing user’s accounts, and delivering customer support. This includes tailoring services to your specific needs, preferences, and feedback, ensuring an optimized and efficient experience.
Communication and Marketing
Certomo uses the contact information you provide to communicate billing updates, account changes, legal terms, and security alerts. You may also receive notifications about product updates or new features. To opt out of marketing communications, follow the unsubscribe link in any of our emails or contact us at privacy@certomo.com.
Improving Services Security and Legal Compliance Service Providers Corporate Events Legal Obligations Certomo’s services are not directed toward children under the age of 18, and we do not knowingly collect Personal Data from individuals under 18. If we become aware of any such data collection, it will be deleted immediately. If you believe that Certomo may have collected data from a child under 18, contact us at privacy@certomo.com. Cookie Use Third-Party Tracking
We use your data to maintain the security and integrity of our services, investigate fraud, and ensure legal compliance. This includes reviewing account activity and verifying sign-ups.Sharing Your Information
Certomo works with third-party providers for payment processing, customer support, and website management. These providers are granted access to your data only for necessary tasks and are bound by strict confidentiality agreements.
In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred to the acquiring entity. You will be informed if any changes to ownership or data rights occur.
Certomo may disclose your data in response to legal requests, subpoenas, or court orders. Where possible, we will notify you of the legal requirement unless prohibited by law.Children’s Privacy
Cookies and Tracking Technologies
Cookies help Certomo remember your preferences and enhance your experience on our websites. By continuing to use our websites, you consent to the use of cookies in accordance with our Cookie Policy.
Certomo uses third-party analytics services that may use their own cookies and tracking technologies. Please refer to our Cookie Policy for more details on managing these settings.
